Updated: 1 January 2026

1 Bet Malaysia Privacy Policy – Our Commitment to Protecting Your Personal Data

At 1 bet, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document explains in detail how we collect, store, use, and protect your personal information as a user of our platform. Please read it carefully.

SSL 256-bit Encryption Data Stored Securely PDPA Compliant No Data Selling
PRIVACY POLICY SUMMARY
Your data is never sold to third parties
256-bit SSL encryption for all transactions
You have the right to access, correct & delete your data
Financial information is not stored on our servers
Compliance with the Personal Data Protection Act 2010

Why Your Privacy is Safe at 1 Bet?

Six core pillars that ensure your personal data is protected at all times

Bank-Grade Encryption

All data transmitted between your device and our servers 1 bet is protected using 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB.

No Data Selling

1 bet has never and will never sell, rent, or transfer users' personal data to any third party for marketing or any other purpose without your explicit consent.

Financial Security

Your financial information — including your Touch 'n Go, GrabPay, DuitNow, or online banking account details — is processed directly by licensed payment providers and is not stored on our servers 1 bet.

Full Control in Your Hands

You have the right to access, correct, delete, or transfer your personal data at any time. Please contact the 1 bet to submit any requests relating to your data.

Transparent Cookies Policy

1 bet uses cookies solely to enhance the user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time.

Compliance with Malaysian Law

Privacy Policy 1 bet fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are protected under applicable Malaysian legislation.

1Introduction & Scope of This Privacy Policy

This Privacy Policy is published by 1 bet and applies to all users who access or use our platform at 1bet-bangla.net as well as any related applications or services. This document provides a comprehensive overview of our privacy practices and gives you the information you need to make informed decisions about your use of the platform 1 bet.

We understand that trust is earned, not assumed. Since 1 bet began operations, we have always placed the security and privacy of our users at the forefront. Every system, process, and policy we implement is built with the protection of your personal data in mind from the ground up — not treated as an afterthought.

This Privacy Policy forms part of the overall agreement between you and 1 bet, together with Terms & Conditions ours. By using the platform 1 bet, you agree to the collection and use of your information as described in this document.

2Types of Personal Data We Collect

1 bet collects your personal data through three main channels: information you provide directly when registering or using the platform, information collected automatically as you use our services, and in certain cases, information from trusted third-party sources.

Data Category Type of Information How We Collect Required?
Identity Full name, date of birth, gender Registration form Yes
Contact Email, Malaysian phone number Registration form Yes
Verification (KYC) MyKad / passport copy Uploaded during verification Conditional
Payments Name & type of payment method (TNG, DuitNow) Payment systems Yes
Technical IP address, device type, browser Automatic (system logs) Automatic
Use Betting history, games played Automatic (activity logs) Automatic

What we do NOT store: Full credit/debit card numbers, plain-text passwords, internet banking login credentials (Maybank2u, CIMB Clicks), or e-wallet details (Touch 'n Go, GrabPay, Boost). All financial transactions are processed entirely by licensed payment providers, and this data never passes through or is stored on our servers 1 bet.

3How We Use Your Data

1 bet only uses your personal data for legitimate and necessary purposes. We do not use your data for anything beyond the scope stated below without first obtaining your additional consent.

  • Account Management: To create, verify, and manage your account on the platform 1 bet, including the required identity verification (KYC).
  • Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks, and to manage your fund withdrawals.
  • Service Provision: To provide access to sports betting (Malaysia Super League, EPL, badminton), Live Casino games (baccarat, Blackjack, poker), and all other services on our platform.
  • Customer Support: To verify your identity when you contact our support team 1 bet and to resolve your queries or complaints efficiently.
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and security breaches — including the identification of unusual betting patterns.
  • Responsible Gaming: To monitor usage patterns and identify users who may benefit from support through the Responsible Gaming us.
  • Service Communication: To send important notifications regarding your account, transactions, changes to terms, and security updates.
  • Marketing (with consent): To send information about promotions and bonuses 1 bet — only if you have given your consent to receive marketing communications.

4Data Sharing & Disclosure to Third Parties

1 bet does not sell, rent, or transfer your personal data to third parties for their own marketing or commercial purposes. However, there are certain circumstances where we may need to share your data with specific parties under strictly controlled conditions.

Permitted Sharing
  • Payment providers (TNG, GrabPay, DuitNow, FPX) to process transactions
  • Technology and infrastructure providers that support platform operations
  • Malaysian law enforcement authorities if required by court order
  • Companies within the same group for internal operational purposes
What We Do NOT Do
  • Does not sell data to advertisers or marketing companies
  • No information is shared with industry competitors
  • Does not disclose information to unauthorised parties
  • Does not transfer data overseas without equivalent protection in place

All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use your data for the specific agreed purposes. They are not authorised to use it for any other purpose.

5Technical & Organisational Security Measures

Protecting your personal data is our top technical and operational priority 1 bet. We have implemented multiple layers of security that work in tandem to protect your information from unauthorised access, loss, or misuse.

Data Encryption (256-bit SSL)100%
Firewall & DDoS Protection99%
Internal Access Controls98%
24/7 Security Monitoring100%
  • End-to-End Encryption: All communications between your device and our servers 1 bet is encrypted using TLS 1.3 protocol with AES-256 encryption.
  • Two-Factor Authentication (2FA): Users can enable 2FA for an added layer of account security — an option we strongly encourage.
  • Real-Time Monitoring: Cybersecurity team 1 bet monitors platform activity 24 hours a day to detect any threats or unusual activity.
  • Regular Security Audits: Independent security audits are conducted regularly by licensed third-party cybersecurity experts.
  • Passwords Encrypted: Your password is stored using a strong one-way hashing algorithm (bcrypt). The 1 bet cannot read your password.

6Cookies, Tracking & Related Technologies

Platform 1 bet uses cookies and similar tracking technologies to enhance the user experience, understand how the platform is used, and maintain session security. Below are the types of cookies we use.

Essential Cookies Cannot be disabled

Required for core platform functions such as login, session management, and security. Without these cookies, the platform cannot function properly.

Analytics Cookies Can be declined

Helps us understand how users navigate the platform — which pages are most visited, how long sessions last, and more.

Preference Cookies Can be declined

Saves your preferences such as language, display settings, and favourite sports to enhance your experience on the platform.

Marketing Cookies Can be declined

Used to show you relevant promotions and offers. Only activated with your consent.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy 1 bet, you have the following rights with respect to your personal data. We are committed to respecting and facilitating the exercise of these rights.

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Right of Access

You have the right to know what personal data we hold about you and to obtain a copy of it.

✏️
Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction without undue delay.

🗑️
Right to Erasure

You may request the deletion of your data once it is no longer needed for its original purpose.

⏸️
Right to Restriction

You may request that we restrict the processing of your data under certain circumstances.

📦
Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another service.

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Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, please contact the 1 bet via email at support@1bet-bangla.net or live chat. We will process your request within 30 days of receipt.

8Data Retention Period

1 bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

Data Category Retention Period Reason
Active account informationFor as long as the account remains activeService provision
Financial transaction history7 years after account closureAMLA legal requirements
KYC Documents5 years after account closureRegulatory requirements
Support communication logs3 yearsDispute resolution
Technical logs (IP, session)12 monthsSecurity and fraud detection
Marketing data (with consent)Until consent is withdrawnMarketing communications

9Protection of Children's Data

Platform 1 bet is intended strictly for adults aged 18 and above. We do not knowingly collect, process, or store the personal data of individuals under the age of 18.

Should we discover that personal data belonging to a minor has been inadvertently collected, we will take immediate action to delete that data and terminate the account in question. Parents or guardians who suspect their child has registered at 1 bet are advised to contact us immediately.

10Amendments to This Privacy Policy

1 bet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Where material changes are made, we will provide clear notice to our users.

  • For minor changes (formatting, language clarity), only the "Updated" date at the top of the document will be revised.
  • For material changes (such as changes to how data is collected or used), we will send a notification to your registered email address or via an in-platform notification. 1 bet at least 14 days before the changes take effect.
  • Continued use of the platform after the effective date of any changes constitutes acceptance of the amended policy.
  • Previous versions of the Privacy Policy are available upon request by emailing the 1 bet.

11Contact Our Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or how 1 bet handles your personal data, please do not hesitate to get in touch. We have a dedicated Data Privacy Officer to handle all privacy-related matters.

Privacy Email
support@1bet-bangla.net
Response within 72 working hours
Live Chat
Available on the platform 24/7
Response time < 2 minutes

For data rights requests (access, correction, deletion), please include "Data Rights Request" in your email subject line. Provide your full name and account number to help us process your request more efficiently. We are committed to responding within 30 days of receiving your request.

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Your Data is Safe. Your Gaming Experience is Secured.

With 256-bit SSL protection, a transparent privacy policy, and 24/7 support in Bahasa Malaysia — 1 bet is a platform you can trust. Register today and enjoy Sports Betting, Live Casino, and more with complete peace of mind.

PDPA Compliant 256-bit SSL No Data Selling 24/7 Support
Bahasa Melayu